If the item(s) has any problems, please contact us within 48 hours after you received the item(s). The original packing slip must be enclosed with all returns. item(s) that has been damaged, soiled, scratched, altered or worn is not in the range of return.
If you find that the item you purchased has quality problems within seven days after you signed your order, please contact us timely. We only accept return orders that meet the follows conditions:
1. The original packing slip must be enclosed with all returns. Under the condition that you have not used the item(s), the item(s) that is damaged, scratched, altered and worn is allowed to be returned.
2. Buyers are responsible for all fees caused by the return of the item(s).
3. The refund will be processed after we receive and check your returned item(s). It takes seven working days for your account to receive the refund.
4. Please be reminded that we will not accept the return of the item(s) if you have received your item(s) for more than 14 days. You can exchange your item for another one, but you have to be responsible for the shipping fees.
5. Please be noted that the refund is not applicable for item(s) with artificial damages.